That did worked and I breathed a sigh of relief. So I uninstalled thatt and used the System Restore point I created before making the changes to revert to the settings which were in use prior to installing the app. The only thing I could think of at the time was the privacy tool I’d installed several weeks ago at the time. Many sites tell you to edit the Registry, but that didn’t work for me. Like you, I couldn’t figure it out initially and couldn’t find the answer to it anywhere around the web. I had exactly the same thing happen to me with the message which can be seen in this screenshot: The problem is that unless you check each and every one of the settings every time you can end up almost bricking your machine. These apps comprise of a list of settings you can apply by checkmarking the appropriate box. In my particular case it was an app called W10Privacy. It’s most likely to have been caused by one of the many privacy tools that are available around the track. Now You: were you affected by the printer issue on Windows? (via Deskmodder) Windows users affected by the issue may want to download the troubleshooter and run it to fix the issue on their devices. You can verify changes by checking the installed printers or searching for the HP Smart app. You may also run it by right-clicking on it in File Explorer and selecting run as administrator, but this won't return a status report in the end. The tool fixes the issue automatically and returns a status. You may need to press Tab multiple times if you have multiple files beginning with print in that directory. Tip: type print and press the Tab-key for autocomplete.Type the name of the tool, e.g., PrintMetadataTroubleshooterX64.exe and press the Enter-key.Use the CD command to switch to the downloaded tool, e.g.Open Start, type cmd.exe and select "run as administrator" after making sure that Command Prompt is the highlighted result.Download the right version from the Microsoft Download Center.Here is a step-by-step guide to using the tool: Most users need PrintMetadataTroubleshooterX64.exe, but there is also a 32-bit version and versions for ARM processors. The program has a size of 188 KB and includes executable files for all supported architectures. The troubleshooter will furthermore uninstall the HP Smart application if "there are no HP printers or HP printer drivers installed" and if the application was installed after November 25, 2023.Īffected users and administrators may download the Microsoft Printer Metadata Troubleshooter Tool December 2023 from Microsoft's Download Center. Microsoft notes that it will do so for any printer that does not match the make and model of HP's printer. If the printer model has changed recently, it will restore the original model information and icon of the printer, and remove any data associated with the HP LaserJet M101-M106 printer on the device. Microsoft explains that the tool will review printer information on the system it is run on. The troubleshooter tool is designed to fix the issue on affected systems. Microsoft published a solution for the issue today under KB5034510: Microsoft Printer Metadata Troubleshooter Tool - December 2023. Printing should not be affected by the issue according to Microsoft. This caused the operating system to initiate the installation of the HP Smart App on affected devices. In particular, printers, including virtual printers, were wrongly identified as HP LaserJet M101-M106 models. The company admitted that the issue was related to the misidentification of printers. Microsoft confirmed the issue some days later.
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